Resetting a User's Password

If required, you can invite a user to reset the user’s password.

If you use this feature, the user is sent an email with a link to reset the password. If the user ignores the new email, the original password remains valid.

To reset a user’s password:

  1. If you are not already on the Users page, click Users.

    users.png

    The Users page is displayed with a list of groups on the left. The members of the highlighted group are displayed on the right.

    users-page.png
  2. On the left side of the page, select the group to which the user belongs.

  3. Select the user whose password you want to reset.

    edit-user.png

    The user’s details are displayed in a form on the right of the page.

  4. On the user’s form, click Reset Password.

    reset-pwrd.png
  5. A confirmation message is displayed. Click Yes. The user is sent an email with a link to reset the password.

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