Uploading Garments to Stylezone
If you experience difficulty uploading your garments to Stylezone, such as losing the connection, or uploads seemingly stuck for a long time, try the following:
Close whichever of VStitcher and Lotta you have open.
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Close the Browzwear Connect panel that displays the notifications.
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(Windows) Go to the taskbar at the bottom right of your screen and click the Browzwear Connect icon .
If you cannot see the icon, on the taskbar click to view the hidden icons.
The Browzwear Connect panel is displayed.
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(Mac) Go to the menu bar at the top right of your screen and click the Browzwear Connect icon .
The Browzwear Connect panel is displayed.
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At the top right of the panel, click .
A menu is displayed.
Click Exit and when the confirmation message is displayed, click Yes.
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Wait a couple of minutes and then check in Stylezone if your garments are uploaded.
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If this does not resolve the issue, when contacting Support you should send the appropriate Stylezone Connect log.
To find the appropriate log:
In whichever application (VStitcher or Lotta) you were using to upload to Stylezone, go to the Main menu and click Help, then Open Log Folder. A file explorer window is displayed.
In the file explorer, go one level up. For example, if the current location is Browzwear > log > VStitcher-51078, go to Browzwear > log. A number of folders are displayed,
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Open the StylezoneConnect folder that matches the version of VStitcher/Lotta you are using.
For example, if using VStitcher 51078, you started at Browzwear > log > VStitcher-51078 and should open the folder StylezoneConnect-51078. The log file is displayed.
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