Internet Connectivity Configuration

If you work behind a proxy server, or your organization uses a custom SSL certificate, to enable connectivity to the internet, do the following:

  1. Close any open versions of Lotta and VStitcher.

  2. If the lic-icon.png icon displays on your taskbar (Windows) or menu bar (Mac), close Browzwear Connect.

  3. Go to:

    Windows: C:\Users\<your username>\AppData\Local\Browzwear\common\

    Mac: /Users/<username>/Library/Application Support/Browzwear/common

  4. If at that location you do not see a file common.ini:

    1. Download the common.ini file from here to your computer.

    2. Copy the file to:

      Windows: C:\Users\<your username>\AppData\Local\Browzwear\common\

      Mac: /Users/<username>/Library/Application Support/Browzwear/common

    3. Open Lotta or VStitcher. If operating properly, you do not need to do anything further. If otherwise, you may need to configure the common.ini file with the help of your IT department. For more information, refer to Configuration Reference.

  5. If at that location you do see a file common.ini, open the file in a text editor.

  6. If the file contains a line <Obj N="proxy"> and you are experiencing connection difficulties, you need to configure the common.ini file with the help of your IT department. For more information, refer to Configuration Reference.

  7. If the file does not contain a line <Obj N="proxy">, do the following:

    1. The last two lines of the file are:

      </Obj>

      </BW_XML>

      Go to the start of the second-last line of the file (with </Obj>) and press Enter.

    2. Go to the newly created blank line and type the following:

      <Obj N="proxy">

      <Atr N="enabled" V="1" />

      </Obj>

    3. Save the file.

      The following image shows the required edit.

      exmpl.gif
    4. Open Lotta or VStitcher. If operating properly, you do not need to do anything further. If otherwise, you may need to configure the common.ini file with the help of your IT department. For more information, refer to Configuration Reference.

Configuration Reference

Note

  • If you use a proxy server or a custom SSL certificate, Browzwear's software needs to run a local gateway on your computer through which it communicates. This gateway uses a local TCP/IP port. It is essential that, whatever port is used by Browzwear's software for the gateway is free: not otherwise in use. Your IT department can choose whether to not specify a port, specify a single port, or specify a range of ports, as illustrated below, to ensure a free port is selected.

  • When selecting a port, do not set it to your proxy port. (Browzwear proxy gateway operates as a local gateway to your proxy and must be allocated a free port or port range on your local computer.)

Your IT department may want to configure the common.ini file differently from the default which does not specify a port. The range of available ports is 11000-19000. The following examples illustrate the various configuration cases.

  • Default - no port specified

    <Obj N="proxy">

    <Atr N="enabled" V="1" />

    </Obj>

  • Example of single port specified

    <Obj N="proxy">

    <Atr N="enabled" V="1"/>

    <Atr N="port-range" V="13000" />

    </Obj>

  • Example of range specified

    <Obj N="proxy">

    <Atr N="enabled" V="1"/>

    <Atr N="port-range" V="13000-13005" />

    </Obj>

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