Signing in to Browzwear Help Center

If you would like to write a post or comment on a post in the community forum, or review and respond to support tickets via the support site, you must have an account.

  • If you have not contacted support in the past, you need to create an account. For more information, refer to Creating an Account.

  • If you have previously contacted support by email, you already have an account. To access it, you must create a password. For more information, refer to Creating a Password.

Creating an Account

To sign up for an account:

  1. On the support site, click SIGN IN at the top right of the page.

    sign-in.png

    A dialog box is displayed.

    sign-up-cln.png
  2. In the bottom half of the dialog box, beside New to Browzwear?, click Sign up.

    sign-up.png

    Another dialog box is displayed with the sign-up form.

    sign-up-form.png
  3. Type in your full name and email address.

    Note

    • Name

      Your name will be public.

    • Email address

      Use the email address associated with your Browzwear Cloud License, or if you have a network or local license, use your company email address. This helps us verify your account and give you the best support. This email address will not be public.

  4. Click Sign up to submit the form. A confirmation message is displayed telling you that a welcome email is being sent with a verification link.

  5. Go to the email account you used to complete the sign-up form.

  6. Check your inbox for an email from support@browzwear.com with the subject Welcome to Browzwear.

    Tip

    If you cannot see the welcome email, check your junk or spam folder.

  7. Open the welcome email and click the verification link to verify your account and set a password. Your account is created and you may sign in to the Browzwear Help Center.

Creating a Password

If you have previously contacted support by email, you already have an account, but do not have a password.

To create a password:

  1. On the support site, click SIGN IN at the top right of the page.

    sign-in.png

    A dialog box is displayed.

    sign-up-cln.png
  2. In the bottom half of the dialog box, beside Have you emailed us?, click Get a password.

    get-password.png

    Another dialog box is displayed requesting your email address.

    change-password.png
  3. Type in your email address and click Submit.

    Note

    Use the email address associated with your Browzwear Cloud License, or if you have a network or local license, use your company email address. This helps us verify your account and give you the best support. This email address will not be public.

    A confirmation message is displayed telling you that an email is being sent with a link to reset your password.

  4. Check your inbox for an email from support@browzwear.com.

    Tip

    If you cannot see the email, check your junk or spam folder.

  5. Open the email and click the link to set a password. Your account is created and you may sign in to the Browzwear Help Center.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section