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FAQ

29 articles
Errors and Crashes

GPU Troubleshooting and DetectionWhen running VStitcher, you may sometimes encounter a prompt indicating that the application is using an Integrated Graphic Processor Unit...
User Access Denied Due to Lack of Available SeatsThis message appears when a user launches the software while all consecutive license seats for this software are in use. For another user ...
Troubleshooting BasicsSometimes things go wrong, or don't work the way you expect them to. If this is happening to you, before you look at the articles listed b...
Browzwear Connect Error MessageThis section shows how to deal with the situation when the following error message is displayed. For a PC, the error arises if you first ...
Troubleshooting System CrashesIf your system crashes while running Lotta or VStitcher, before requesting support, there are certain steps you can take to help determine...
Lightning Bolt or Shattered Glass DisplaysA visual bug may appear for V-Stitcher or Lotta users on Windows where shooting rays projecting out of the garment appear within the 2D wi...
Unable to Select Internal ElementsIf you zoom out past a certain point, the application automatically disables selection of internal items to prevent incorrect selection. I...
Seams Displaying IncorrectlyProblem: You have garments where the seams display incorrectly when rendered - perhaps as transparent when they shouldn’t be, or the other...
Restore Default Avatar Location in Resources Tab  When the 3D resources tab in the preferences shows no avatars, it means that the default path has been changed and needs to be restored...